About joining
Q
Can I join using something other than a smartphone?
This website is compatible with both smartphones and computers.
Please note that the following are not covered by our warranty.
● In-app browser (Yahoo! JAPAN app/Google app, etc.)
● Samsung browser on Galaxy devices
● Tablet devices (including iPad)
* The following are not supported.
● Feature phones (flip phones)
● Feature phone (a smartphone with a keypad)
●Easy Smartphone
For further details, please see the "Recommended Environment" page.
Please note that the following are not covered by our warranty.
● In-app browser (Yahoo! JAPAN app/Google app, etc.)
● Samsung browser on Galaxy devices
● Tablet devices (including iPad)
* The following are not supported.
● Feature phones (flip phones)
● Feature phone (a smartphone with a keypad)
●Easy Smartphone
For further details, please see the "Recommended Environment" page.
Other questions about membership
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Q.
What is "KO1KEYZ OFFICIAL FANCLUB"?
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Q.
Please tell me how to become a member.
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Q.
Can I view the site content without paying a membership fee?
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Q.
Can I register using a name other than my real name?
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Q.
Is it okay for one person to register multiple accounts?
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Q.
My family member is already a member, but is it possible to register again at the same address?
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Q.
Can I join even if I live overseas (outside of Japan)?
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Q.
I have Plus member ID, but I cannot register as an overseas member.
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Q.
Are there any email addresses that cannot be used for registration?
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Q.
How long does it take to become a member?
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Q.
At what stage is my membership registration complete?
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Q.
It says "You are provisionally registered," and I cannot proceed with the membership registration process.
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Is there an expiration date for membership?
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Q.
I was previously registered but canceled my membership. Can I rejoin?
If the above examples do not resolve your issue, please contact us using the information below.